How does logistics act as a backbone for e-commerce
E-commerce and other B2C companies and business are growing at a rapid speed and are strongly establishing themselves. While many of the industries and business have been successful in the past but some are also there which have been tricky now because of the growing competition in the market. With technology in full swing and digitalization up roaring the establishment of e-commerce is making business tougher. With the emerging trends and fashion, this is making difficult for the customer to choose among the best and vast.
Now with the advent of this industry, the most important support is the Logistics department or The customer service department. Logistics in e-commerce are customized to specific ordering, inventorying, managing, dispatching and tracking of the product. These help in providing information on a vast range of products with detailed information. Logistics is the one that is responsible for catering to the needs of the customer and to provide them vast detailed information on products with hassle free delivery system.
The real example is seen with Amazon(an eCommerce platform)which has started a system as Prime Air for delivering of products. Amazon Prime Air is a service that will deliver packages up to five pounds in 30 minutes or less using small drones. Prime Air has great potential to enhance the services we already provide to millions of customers by providing rapid parcel delivery that will also increase the overall safety and efficiency of the transportation system. With these emerging technologies, the time span for delivering products have been reduced from 7 days to 5 days and from 5 days to 2 days and now only 30 minutes. But with the growing technology the vast youth is not ready to be a part of this because of less emerging opportunities for the future. Logistics will prove as the backbone for e-commerce, but the need for skilled laborers and continuous improvement is the immediate step which is to be taken.
Logistics is supposed to be considered as the evolving and innovative hub representing your company or business. So it is believed that logistics is the veritable backbone of e-commerce industry and e-commerce institution. Several factors are responsible for making logistics the most preferred and important one.
(a) Product type
(b) Market development and awareness.
(c) Different e-commerce logistics pattern.
(d) Health & Safety
So these were some of the points which can specify that logistics is important for any sort of business and is equally responsible for making it soar high.